Privacy & cookie policy.

Last Updated: 1 January 2021

Thanks for visiting GranvilleDecor.com today. Granville Decor respects your privacy. When it comes to your personal information, we believe in transparency, not surprises. That’s why we’ve set out here what personal information we collect, what we do with it and your choices and rights.

What data do we collect?

Our website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete a customer contact form or provide feedback on any of our blog posts or via email.

  • Use or view our website via your browser’s cookies.

How do we get the information and why do we have it?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Website visitors: our website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Website fonts: our website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

How will we use your data?

When you contact us by calling or emailing us we will use your contact data so that we can respond to your enquiry.

How do we store your data?

We securely store your data at Squarespace.

Squarespace stores data in multiple Tier III data centers across the United States.

  • All Squarespace websites are hosted across their private cloud with full redundancy. If a primary service fails, they can switch to a backup service.

  • Their Operations team monitors Squarespace websites 24x7 and is ready to respond to incidents within minutes of detecting an anomaly.

  • Squarespace complies with applicable data privacy laws, including General Data Processing Regulation (GDPR).

  • You can find the details of how they use data in our Privacy Policy.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request us for copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: granville@granvilledecor.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites (such as social networks). Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy and cookie policy

We keep our privacy and cookie policy under regular review and places any updates on this web page.

This privacy policy was last updated on 1 January 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at: granville@granvilledecor.com

  • Call us: 07932 056542

  • Or write to us at: Granville Decor, 70 Portland Road, Blackpool, FY1 4EF

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113